Terms of Service

1. Service Description & Entertainment Nature

StarEcho is an artificial intelligence-driven conversation and emotional companionship platform created to deliver comforting dialogue, creative roleplay, and empathetic digital presence. By utilizing the Service, you acknowledge and agree that:

• Synthetic Intelligence: All companion personalities, dialogue outputs, voices, and roleplay scenarios generated via StarEcho are synthetic creations of deep learning models. Companions are simulated digital entities without biological human consciousness or emotional sentience.
• Entertainment & Companionship Only: StarEcho is created solely for conversational entertainment, creative leisure, and emotional solace. It does NOT provide licensed psychiatric counseling, medical evaluation, clinical diagnosis, legal advice, or emergency crisis intervention. If you are experiencing acute psychological distress or thoughts of self-harm, please contact certified local crisis helplines immediately.
• Eligibility & Age Threshold: You must be at least 13 years of age (or 16 years of age in regions where required by applicable local law) to register an account or interact with StarEcho.

2. Accounts, VIP Passes & Echo Credits

While core conversational features may be accessible freely, continuous real-time voice streaming, priority inference channels, and premium scenario unlocks require an active VIP Pass or Echo Credits:

• Subscriptions & Automatic Billing: Recurring subscription tiers (Weekly, Monthly, or Annual VIP Passes) automatically renew through your designated app store billing account (Apple App Store or Google Play) unless explicitly cancelled at least 24 hours prior to the close of the current billing cycle.
• Echo Credits & Virtual Tokens: Echo Credits provide a limited, non-transferable license to utilize server GPU computing power for voice synthesis and complex dialogue generation. Credits possess no monetary value outside StarEcho and may not be bartered or transferred.
• Refund Policy: Because cloud computing costs and neural processing power are incurred instantaneously during real-time chat, completed subscription cycles and utilized Echo Credits are non-refundable, except where explicitly mandated by mandatory consumer protection statutes or marketplace platform terms.

3. User Rights, Privacy & Account Deletion

We respect your autonomy and provide straightforward avenues to manage your digital presence:

• Conversation Ownership: You retain all ownership rights over the original prompts, text inputs, and personal storylines you provide. You grant StarEcho a limited license solely necessary to process, display, and store your chat history inside your account.
• Memory Vault Reset: You may delete specific chat threads, erase companion memory entries, or reset relationship arcs at any time directly through the app interface.
• Account Deletion & Data Purge: You have the right to permanently terminate and delete your StarEcho account at any time. To execute a permanent deletion, send an erasure request to [email protected]. Once verified, all associated account data, stored memory vaults, and cloud records will be permanently expunged within 30 days.

4. Children's Protection & Age Compliance

StarEcho strictly prohibits access by children under the digital age of consent (13 years old; 16 years old in the EEA). We implement safeguards to protect younger audiences:

• If we learn that a user is underage, we reserve the right to immediately terminate the account, forfeit virtual tokens, and permanently delete all conversational records.
• Parents or legal guardians who discover that their child has registered an account may contact us at [email protected] to request immediate expedited account erasure.

5. Acceptable Use Policy & Safety Redlines

To preserve a safe, respectful, and constructive environment, you agree NOT to use StarEcho to generate, transmit, or promote:

• Child sexual abuse material (CSAM) or any content that exploits, endangers, or sexualizes minors.
• Non-consensual sexually explicit content, harassment, stalking, or malicious defamation targeting real individuals.
• Content encouraging suicide, self-harm, eating disorders, or acts of physical violence against real individuals or protected groups.
• Hate speech or discriminatory abuse based on race, ethnicity, religion, disability, sexual orientation, or gender.
• Attempts to inject malicious code, exploit neural server infrastructure, bypass automated content moderation, or conduct unauthorized reverse-engineering.

Violating any of these safety redlines will result in immediate permanent account termination without prior notice or refund, and may be reported to law enforcement where required by law.

6. Nature of AI Output & Disclaimers

Due to the probabilistic nature of neural generative models:

• Responses generated by your StarEcho companion are synthesized algorithmically and do not represent factual reality, scientific authority, or real-world instructions.
• StarEcho does not guarantee that every dialogue turn will be completely free of narrative inaccuracies, hallucinated information, or occasional unexpected responses.

7. Disclaimer of Warranties & Limitation of Liability

StarEcho is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular emotional purpose, and uninterrupted service availability.

To the maximum extent permitted by applicable law, StarEcho AI Technologies, its directors, developers, and cloud providers shall not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data or emotional distress) resulting from your use of or inability to use the Service.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws governing digital consumer entertainment applications, excluding conflict of law principles. Any dispute arising under these Terms shall be resolved via good-faith informal consultation or binding arbitration.

9. Customer Support Desk

If you have any questions, account management requests, or inquiries regarding these Terms of Service, please reach out to our team:

Customer Support: [email protected]